New York Carpet & Rug Cleaning
Burris Cleaning Service is a family-owned and operated company offering superior customer service throughout Western New York. In the carpet and upholstery care business since 1991, Owner & Operator John Burris regularly attends trade shows & nationally recognized certification classes expanding his cleaning knowledge and striving to stay at the forefront of this constantly changing industry. John currently holds ten different certifications in seven different areas. This, in conjunction with his years in the industry, has earned him Master Cleaner status with the Institute of Inspection Cleaning and Restoration Certification or IICRC. The IICRC is the only nationally recognized professional organization to use standards set by the cleaning, flooring and furniture industries.
“We promise to give you what you deserve, NOT what you expect.”
In any profession, the true professionals are rarely the ones you’ve heard of. Why? Because you never needed them before. If you are reading this, you’ve likely heard of us through a friend, family member or quality-oriented retailer. We have achieved slow & steady growth through client referrals allowing us to focus on service, not advertising. We rarely advertise. The vast majority of our business is gained through word of mouth. We respect that.
Our firm has never had any reported adverse reactions with adults, children or pets with any cleaning agents we use. Our primary cleaning method allows the most thorough cleaning possible, leaving no residual product behind. Our cleaning solution consists of just WATER! That’s it! Absolutely NO CHEMICALS or detergents are used in our soil removal process.
Burris Cleaning Service is constantly striving to further improve service to you, our valued customers. In an attempt to better listen to what our customers are saying, we have provided you with this brief questionnaire. We invite you to please rate our cleaning services and let us know how you feel we could better improve our services. We will be evaluating your comments, and will award a prize to one lucky participant. This is just our way of saying ‘thank you’ for your time and patronage. We hope to proudly serve you for years to come.
Carpet Cleaning Information Rochester New York
Burris Cleaning Service has compiled a list of frequently asked questions pertaining to carpet cleaning, as well as some pre-cleaning and post-cleaninginstructions for you.
We feel an informed customer is important. Here are some other websites with useful information on caring for your carpet. Follow these links for expert advice from industry associations such as IICRC and CRI. As well as some of the top carpet manufacturers such as Shaw, Mohawk, and Beaulieu.
GOOD FOR YOU ~ GOOD FOR THE ENVIRONMENT ~ GOOD FOR US ALL